At Encore, we believe that taking care of our customers is top priority. We believe that we provide our customers and partners with valuable tools and knowledge to be self-sufficient with their systems. There are times; however, when there’s an issue that can’t easily be resolved, and you may need our assistance. For these times, we have implemented systems to make it easy for you to find the help you need right away.

To receive support, please select one of the support options to the left that would best suit your needs. You can then choose to phone or e-mail us; or to submit an online support request form.

Encore's Support team is available from 8:30 a.m. to 5:00 p.m., Central Time, Monday to Friday excluding any Manitoba or Canadian statutory holidays.