Encore Consulting Services

The Brand Felt Limited

Since 1959, The Brand Felt Limited has been committed to manufacturing quality felt. In 1997, Brand Felt made the decision to purchase and implement Microsoft Dynamics™ GP and since relying on Encore to provide remote support and service, Brand Felt has been able to decrease consulting costs, manage their business systems independently and spend less time focusing on their back end software. In turn, this has helped them to better manage their customer demands and improve their overall level of satisfaction.

Tomark Industries

Prior to purchasing and implementing Microsoft Dynamics™ GP, Tomark Industries was spending a considerable amount of time, effort and money managing their entire business operations manually.  However, after following up to a recommendation to contact Encore Business Solutions, Tomark was able to realize substantial value in their technology investment and employ efficiencies across the entire company. 

H. Wilson Industries Ltd.

H. Wilson Ltd has graciously volunteered their experiences with Encore’s Customer Services in a one-page testimonial. Read more about their Dynamics GP V9.0 upgrade, their complete change of equipment and the service Encore provided them.

Mountain View School Division

A centre of educational excellence that fosters an inspired, respectful and safe learning environment was established in 2002 as a result of an amalgamation between three school divisions. Prior to the amalgamation, Mountain View School Division questioned whether their technology systems were strong enough to handle the amalgamation and perform efficiently thereafter. Such uncertainties led the planning team to discuss and evaluate how they'd benefit from a more powerful, robust system that was cost-effective and within their budget. Having a reputation in the education industry for being intuitive, user-friendly, scalable and adaptable, the decision to implement Microsoft Dynamics™ GP was an obvious and natural one.

Overhead Door Co. Regina

The pressure to meet consumer demands and keep pace with industry trends was reaching an all time high. It was time for Overhead Door to make a decision and change how they had been doing things for nearly two generations by investing in an efficient and robust technology system. Since working with Encore and using Microsoft Dynamics™ GP, Overhead Door has achieved their goal of successfully overcoming the challenges present in their industry and has also seen a substantial improvement in their business from an operational standpoint.

DirectWest

Over the past ten years, DirectWest has evolved and expanded its business through exciting ventures that leveraged the company’s core strengths. From acquisitions to investing in different business lines, Encore Business Solutions, Inc, their Value Added Reseller, has been with DirectWest every step of the way offering consultation from both a business and technological perspective. Since implementing Microsoft Dynamics™ GP DirectWest has continued to work closely with Encore building their financial system to produce optimal results. To them, working with a service provider that is supported by an entire team of professionals who strives to understand their business, goals and expectations is truly invaluable. Such an experience has allowed DirectWest to realize tangible business benefits such as reduced time, increased employee productivity and improved access to accurate financial reports.

FloForm Countertops

As a primary manufacturer of quality countertops, FloForm is looking to expand its business, product-line and depth of market share across Canada in response to the significant demand for new homes. To build and retain the confidence to grow, FloForm often utilizes the expertise and support of Encore Business Solutions’ Consulting Service team for software, hardware and technology solutions specific to their needs. With the help of Encore’s endless, invested interest in their business needs and goals and the powerful functionality of Microsoft Dynamics GP, FloForm has realized a significant improvement in their workflow processes, customer response time and overall level of efficiency system-wide.