|
Products included with the Consulting Services Support:
- Microsoft Dynamics® GP - Technology Services
How to get in touch with Encore:
Call Us:
Call: (204) 235-2339 or toll-free at (866) 472-0824 and select one of the options below.
Option 2: Microsoft Dynamics GP
Option 3: Technology Services (for SLA, server and network support)
E-mail Us:
gpsupport@encorebusiness.com for Microsoft Dynamics GP
techsupport@encorebusiness.com for Technology Services
Please provide the following information in your e-mail:
- Contact Name
- Company name
- Phone Number
- E-mail address
- The Product for which you need support
- The product version and build number
- The module or window with the problem
- Detailed Description of the issue
If you have a Microsoft Business Solutions Service Plan, visit CustomerSource and enter your user name and password, or call (888) 477-7877 and enter your authorization number.
If your Microsoft Business Solutions service plan has lapsed, contact Encore Business Solutions for support assistance or to renew your enhancement plan.
|