Expertise

With over 30 years of experience, a team of more than 100 business and technology professionals, and over 2000 software implementations — we're the perfect partner to guide you through all phases of your ERP, CRM, and cloud transformation.

We have more than 15 years experience providing remote services such as training, solution implementations and upgrades, as well as support for our customers.

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Solutions

We offer proven cloud platform solutions to help organizations navigate in a time of more devices, data, capacity, and efficiency. We specialize in Microsoft Dynamics ERP and CRM solutions. We also help clients with Office 365, the Microsoft Azure cloud, Power BI, and the rest of the Power Platform.

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Case Studies

Safetek is the firetruck company. As their Microsoft Dynamics NAV partner, Encore provides service and support for their ERP implementation.

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Blog & Events

About Us

Trusted Partner for Navigating Growth

Encore Business Solutions is a Microsoft Partner with offices throughout Western Canada and the Pacific Northwest. We offer consulting services that focus on the implementation, integration, and support of Microsoft technologies. The products we work with encompass the Microsoft Dynamics 365 apps (for ERP, CRM, and more), Microsoft Dynamics GP, NAV, and AX, Microsoft Office, and the Microsoft Azure cloud.

Our wide range of industry expertise allows us to quickly understand your business model and your product or service offering. This understanding is critical to the success of your new system’s implementation.

On-Site & Remote Microsoft Dynamics Services

Encore has offices in Winnipeg, Vancouver, Calgary, and Seattle — plus virtual offices all over Canada and the US. For over 15 years, we have offered customers the option of remote as well as on-site services for large and small ERP & CRM projects.

Customers appreciate how Encore’s remote work methodology

  • reduces costs
  • speeds up projects and support
  • maintains a secure environment for your data and your team

Our on-site & remote delivery of services has allowed us to retain more than 800 clients headquartered in more than 125 different cities across North America. Our most concentrated regions include Toronto, Winnipeg, Regina, Saskatoon, Edmonton, Calgary, Vancouver, Oregon, Idaho, Northern California, Seattle and Washington State.

Our Products

We work primarily with Microsoft products. Thanks to our wide-ranging product portfolio and depth of experience, we are confident that our solutions expertise can address any business challenge. Our teams specialize in Microsoft ERP and CRM solutions.
We also improve our clients’ productivity and security through Office 365 and Microsoft Azure. And we deliver integrated reporting and business intelligence solutions with Microsoft Power BI, Tableau, and Prophix.

Our Business Technology Services

We help our customers align their business technology to their plans for growth. Our consulting services include business technology planning, software implementation, software customization, software support, and systems integration.

With over 2000 implementations and 30 years in business, we have completed projects for customers with a large variety of budgets, timelines, industries, and use-cases.

What Sets Us Apart

Where other firms falter, we excel. Our cross-functional data management, cloud technology, and custom development teams offer a breadth of service that isn’t available from smaller partners.

Encore’s dedicated client engagement team and project management office ensure authentic, professional communication and solutions that are aligned to your vision, timeline, and budget. Our investment in building a strong team of consultants means that you are getting industry, product, and process experts for every stage of your software implementation.

Our team’s commitment to project success has garnered the highest levels of recognition from Microsoft and our industry peers. Encore is persistently ranked among the highest performing Microsoft Dynamics partners. We have consistently held Microsoft Gold partner certifications, Microsoft Dynamics President’s Club membership, and top spots in industry rankings.