By Eliot Pister December 13, 2012

Investigating CRM Further for Your Organization

I would like to expand on how to investigate CRM from a previous post and discuss four questions that an organization needs to address. I talk to organizations almost daily who are looking at CRM solutions, so here are a few tips on how to look at a CRM project from my perspective (enjoy)! 1….

By The Encore Team December 13, 2012

Microsoft Dynamics® CRM 2011: More Than Just a Product

  Don’t think of Microsoft CRM as a product, think platform Over the past several months, I have been involved in discussing the benefits of Microsoft CRM 2011 in a variety of different scenarios. One of the key points I always try to convey to our clients is that Microsoft CRM 2011 is more than…

2 / 3