CRM 2016 – Online vs On-Premises Features
The CRM Online 2015 Update 1 was released only online, but now many of the features introduced in that release are now available to on-premises Microsoft Dynamics CRM 2016 customers. The table below provides the list of features that can be found on CRM Online only or for both CRM Online and CRM on-premises.





CRM Implementation: 12 Key Questions Answered
What are the steps in a CRM implementation? What are the biggest causes of failure? How long will it take?