Dynamics CRM Case Study Videos
Microsoft launched Dynamics CRM 2013 a little more than two weeks ago. Watching it live, I was very impressed by the video features that they included in the presentation; they made the launch worth watching. In fact, I liked them so much that I hunted them down online, and brought them together for your viewing pleasure! These videos have me genuinely pumped up for CRM 2013, and my fingers are crossed that we will have the time to upgrade Encore up to the new version so that I can get my hands on it.
How Servcorp, office space vendor and more uses Dynamics CRM 2013:
How Metrobank is leveraging Dynamics CRM 2013:
How Nissan is implementing Dynamics CRM 2013:
And Finally, How BoConcept Furniture is using Dynamics CRM 2013:
CRM Implementation: 12 Key Questions Answered
What are the steps in a CRM implementation? What are the biggest causes of failure? How long will it take?