Number Sequences in Accounts Receivable | D365 Finance & Supply Chain Management

In Dynamics 365 Finance and Supply Chain Management, it is now possible to have global number sequences for all your customer’s numbers. That means that if you have a customer with ID number 0001 in your US company, your other legal entities cannot have a customer with the same ID number. The scope is now shared (see screenshot below), which is a new feature.

Location in Dynamics 365 Finance and Supply Chain Management:

Accounts receivable > Setup > Accounts receivable parameters > Number sequences


Before this feature came out, you had to specifically use a legal entity. This is very useful for organizations with different legal entities set up for billing or for tax reporting purposes. When you have only one customer with one special customer ID number, if there is a problem you do not have to worry about which entity the client is under.

Note: There is also a new credit and collection tool, using Sable, which will allow you to do credit limits across legal entities, payment insight and a whole host of other features.

Having a global number is very important because it allows you to be more organized and streamlined. If you are completely okay with having the same customer number in multiple entities, or if you do not have multiple entities, this feature is not relevant to you.

You can also have customer group specific number sequences, so for those of you who are familiar with the fixed asset module, you can actually have different customer ID numbers based on what group they belong to.

Location in Dynamics 365 Finance and Supply Chain Management:

Accounts receivable > Setup > Customer groups

For example, all your wholesale customers can start with W (for wholesale) so it will be W0001, W0002…and all your retail customers could start with R0001, R0002, and so on. You can choose to set up all the groups you want and decide what best fits your company’s needs.

If you have any questions about Dynamics 365 Finance and Supply Chain Management, please connect with us.

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