Personalizing Your Business Processes in 2017

If your 2017 new year’s resolution is to find that perfectly tailored business solution for your company, look no further. 2016 has now come to an end, and so should all those accounting frustrations and business woes you have been meaning to take care of.

At Encore, one of the biggest challenges many of our clients face is using different applications and programs to tackle different tasks, without having a way to seamlessly bring all the information together. Do you find yourself constantly having to record information in different places all the time? Spreadsheets and documents are great, but what if I told you there was a better way than having all that information stockpiled in different locations?

Encore Advisory Services

Get an honest assessment of where your solution is now, and where you want to be in future based on your business goals. Our solutions are fully integrated and designed to eliminate the need to switch systems constantly, which we all know is a waste of time and money. Imagine knowing where everything is because it’s always in one place, and not having to open up a new program every two minutes. Imagine never having to search multiple locations or systems, and being able to run reports in one place because all the information is right there. Say good-bye to copying, importing, searching, and screaming!

A prime example of how these solutions can impact your business is our client Canadian Utility Construction (CUC). In 2007 CUC implemented Microsoft Dynamics NAV financials as their accounting solution and for the first few years Dynamics NAV operated ‘good enough.’  Then, business started to change for CUC.  The utilities industry had a significant backlog of infrastructure upgrades that needed to be completed.  CUC found themselves in the unique position where utility companies could no longer delay these upgrades and as a result, opportunities started to flow in at a rate that CUC had never experienced before. CUC’s business processes needed to mature quickly. In order to set up a game plan and start using their system to its full potential, they came to Encore for a Business Process review:

“We needed to figure out how to use this software more efficiently. I continued to say to my organization, ‘We have a tool that we aren’t using to its full potential. We need to invest time and money to look at our processes and see where the technology can help.’  For a long time there was a resistance to do that because things were working well enough,” says Mike Sherwin, Financial Planning and Operations Finance Manager, at CUC.

This was an opportune time to invest in a Business Systems Strategy Review. A Business Systems Strategy Review would first map CUC’s current processes.  From there, a scalable business systems strategy would be developed based on a sustainable technology platform.  The best use of current and planned systems would be identified.  A prioritized systems roadmap would be developed from process improvement opportunities, and the net result would be a planned solution architecture.

Along with mitigating risk, the Business Systems Strategy Review has helped save CUC money in the long run.  Rather than investing in several one-off solutions that may not integrate in the future, the organization is planning on better leveraging the solutions they have already invested in.

We take time to get to know your business inside and out with a business process review, which allows us to tailor a solution to fit your critical business needs by analyzing your current practices and procedures. Our consultants take time to study your biggest issues and find the perfect fit. Consultants are also able to train you and your employees after set-up so we can make sure you are fully utilizing your investment.

What sets us apart from the rest is that we have our own in-house development team that not only creates add-on products for the Microsoft Dynamics solutions we implement, but they can also design custom solutions to meet your exact specifications. A custom application could be the cherry on top of your perfectly tailored product.

Feel free to reach out for a demonstration of any of our products, and we’d be happy to show you how everything works! Not sure where to start? No problem! Shoot our Client Engagement team an email today and we can answer all of your questions.



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