Top Questions About Dynamics GP Versions
Dynamics GP is a mature Microsoft product with many product versions. We often receive questions related to Dynamics GP versions, such as which Microsoft support policy applies, when Mainstream and Extended Support end, and when the next release of GP will be. This blog will address frequently asked questions like those.
Table of Contents
- Which version of Dynamics GP am I on?
- What is the latest version of Dynamics GP?
- What does the GP roadmap look like?
- What is the difference between the Fixed and Modern Lifecycle Policy?
- When is the next release of Dynamics GP?
- Is my version of Dynamics GP supported?
- What do we do if our Extended Support for Dynamics GP has ended?
- Does Encore provide support for Dynamics GP?
- Which version of GP do you need to be on to move to Dynamics 365 Business Central?
Frequently Asked Questions
1. Which version of Dynamics GP am I on?
To determine the Dynamics GP version you are running, please follow these steps:
- In Dynamics GP, click the “?” in the top right corner.
- In the menu, select “About Microsoft Dynamics GP”. In the window that appears, the version number is in the top line in the right column.
2. What is the latest version of Dynamics GP?
The last version of Dynamics GP is version 18.7, which was released in October 2024.
3. What does the GP roadmap look like?
Microsoft announced a retirement date of December 31, 2029, for all versions of Dynamics GP (the previously stated date was September 30, 2029). After December 31, 2029, Microsoft will not have product support or updates for Dynamics GP, except for security patches ending April 30, 2031.
For customers using the latest version of Dynamics GP (currently v18.6), Microsoft will continue releasing product updates, regulatory (tax) updates, and security updates/hotfixes until December 31, 2029, and security updates, if needed, until April 30, 2031.
For more information about this announcement, please see our Retirement of Dynamics GP blog article.
4. What is the difference between the Fixed and Modern Lifecycle Policy?
Fixed Lifecycle Policy means the customer has 10 years of support between Mainstream Support and Extended Support. Microsoft will continue to support and service the product for that fixed amount of time. To learn more, see Microsoft’s Fixed Lifecycle Policy or the Fixed Policy FAQ.
Modern Lifecycle Policy means the products are supported as long as the customer stays current. Microsoft will provide a minimum 12 months notice before ending support for products under this policy. To learn more, see Microsoft’s Modern Lifecycle Policy or the Modern Policy FAQ.
With the October 2019 release, the current version of Dynamics GP follows the Modern Lifecycle Policy. The Modern Lifecycle Policy offers support and servicing, which includes bug fixes, new features and quality improvements, and tax updates. Customers can stay current on GP by taking at least one of the three yearly planned GP releases. You must stay current to be eligible for the next year’s releases.
To see which support policy applies to which GP product version, please navigate to the table below.
5. When is the next release of Dynamics GP?
Through the Modern Lifecycle Policy, Microsoft has three releases scheduled each year for Dynamics GP: in June, October, and December. The June and December releases are usually for tax updates, regulatory updates, and any bug fixes. Each October release begins the next version of Dynamics GP.
The table below from Microsoft shows the planned release cadence throughout the year for Dynamics GP.
Read our ‘What’s New in Dynamics GP’ article to see an overview of new features in GP on the Modern Lifecycle Policy.
6. Is my version of Dynamics GP supported?
To see if your version of Dynamics GP is currently supported, please see the Product and Support Lifecycle table below. The table outlines the product lifecycle with version numbers and mainstream and extended support end dates.
Product and Support Lifecycle
Table source: Microsoft Lifecycle Data Export
7. What do we do if our Extended Support for Dynamics GP has ended?
Once Extended Support ends for Dynamics GP, this means there is no support from Microsoft and no product updates. Encore’s recommendation is to upgrade to the current version of Dynamics GP to ensure that you are not at risk.
It’s important to keep up to date on GP because of potential security issues by not keeping up with modern office technologies like multi-factor authentication and Microsoft security updates, regulatory compliance challenges with payroll tax updates, or potential problems when working with other technologies like Microsoft 365 or Windows.
8. Does Encore provide support for Dynamics GP?
Yes, Encore provides support to Dynamics GP customers. For more information, read about Encore Care support.
9. Which version of GP do you need to be on to move to Dynamics 365 Business Central?
To move to Dynamics 365 Business Central, you can be on any version of Dynamics GP. If you would like to learn more about moving to Dynamics 365 Business Central, please see our Dynamics GP to Dynamics 365 Business Central transition page.
Reach out to your Encore Account Manager or contact us if you have questions or want any assistance with your Microsoft Dynamics system.
Dynamics GP in 2027: What Should Be in Your Business Plan?
With Dynamics GP retirement approaching, join Encore experts Jim Slinn and Don McNulty to learn how to build a practical transition plan, avoid common pitfalls, and prepare for 2027 with confidence.
October 6 9:00 am – 9:45 am PST
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