Dynamics GP is a mature Microsoft product with many product versions. We often receive questions that relate to Dynamics GP versions, such as which Microsoft support policy applies, when Mainstream & Extended Support end, and when the next release of GP will be. This blog will address frequently asked questions like those.
Table of Contents
- Which version of Dynamics GP am I on?
- What is the latest version of Dynamics GP?
- What is the new Lifecycle Policy for GP?
- What is the difference between the Fixed and Modern Lifecycle Policy?
- Is my version of Dynamics GP supported?
- What do we do if our Extended Support for Dynamics GP has ended?
- Does Encore provide support for Dynamics GP?
- What does the GP roadmap look like?
- Is there a Dynamics GP 2023?
- When is the next release of Dynamics GP?
- Which version of GP do you need to be on to move to Dynamics 365 Business Central?
Frequently Asked Questions
1. Which version of Dynamics GP am I on?
To determine the Dynamics GP version you are running, please follow these steps:
- In Dynamics GP, click the “?” in the top right corner.
- In the menu, select “About Microsoft Dynamics GP”. In the window that appears, the version number is in the top line in the right column.
2. What is the latest version of Dynamics GP?
The last version of Dynamics GP is version 18.5, which was released in October 2022.
3. What is the new Lifecycle Policy for GP?
With the October 2019 release, the current version of Dynamics GP follows the Modern Lifecycle Policy. The Modern Lifecycle Policy offers support and servicing, which includes bug fixes, new features and quality improvements, and tax updates. Customers can stay current on GP by taking at least one of the three yearly planned GP releases. You have to stay current to be eligible for the next year’s releases.
The table below is from Microsoft and it shows the planned release cadence for Dynamics GP. Microsoft is currently committed to new Dynamics GP releases under the Modern Lifecycle Policy as far out as 2028.
4. What is the difference between the Fixed and Modern Lifecycle Policy?
Fixed Lifecycle Policy means the customer has 10 years of support between Mainstream Support and Extended Support. Microsoft will continue to support and service the product for that fixed amount of time. To learn more, see Microsoft’s Fixed Lifecycle Policy or the Fixed Policy FAQ.
Modern Lifecycle Policy means the products are supported as long as the customer stays current. Microsoft will provide a minimum 12 months notice before ending support for products under this policy. To learn more, see Microsoft’s Modern Lifecycle Policy or the Modern Policy FAQ.
To see which support policy applies to which GP product version, please navigate to the table below.
5. Is my version of Dynamics GP supported?
To see if your version of Dynamics GP is currently supported, please see the Product and Support Lifecycle table below. The table is from Microsoft and it outlines the product lifecycle with version numbers and mainstream & extended support end dates.
Mainstream means you receive tax updates, product release, service packs, etc. Extended means you receive support help, but no product updates.
Product and Support Lifecycle
Table source: Microsoft Lifecycle Data Export
6. What do we do if our Extended Support for Dynamics GP has ended?
Once Extended Support ends for Dynamics GP, this means there is no support from Microsoft and no product updates. Encore’s recommendation is to upgrade to the current version of Dynamics GP, on the Modern Lifecycle Policy.
7. Does Encore provide support for Dynamics GP?
Yes, Encore provides support to Dynamics GP customers. For more information, read about Encore Care support.
8. What does the GP roadmap look like?
Microsoft is continuing to release new features and quality improvements for the current version of Dynamics GP, with a new version being released in October each year, currently planned as far out as 2028. In part, the additions that Microsoft is making to Dynamics GP are coming from feature suggestions requested by customers and the GP community. You can submit a feature request here.
9. Is there a Dynamics GP 2023?
No, there is not a Dynamics GP version called “Dynamics GP 2023”. The current version of Dynamics GP, governed by the Modern Lifecycle Policy, does not have the year in the name. It is simply called Dynamics GP, and the version numbers change each year.
The version number of the October 2022 release of Dynamics GP is 18.5. The new capabilities are listed in What’s New in Dynamics GP in October 2022.
10. When is the next release of Dynamics GP?
Through the Modern Lifecycle Policy, Microsoft has three releases scheduled each year for Dynamics GP: in June, October, and December. The June and December releases are usually for tax updates, regulatory updates, and any bug fixes. Each October release begins the next version of Dynamics GP.
11. Which version of GP do you need to be on to move to Dynamics 365 Business Central?
To move to Dynamics 365 Business Central, you can be on any version of Dynamics GP.
Reach out to your Encore Account Manager or contact us if you have questions or want any assistance with your Dynamics system.
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