Working Collaboratively with Office 365 and Dynamics 365 (Video)

At Encore, we know that technology enhances the lives of our clients. With this new generation of applications like Office 365 and Dynamics 365, you can work collaboratively and productively while taking the burden off your IT department. Wherever you are in your digital transformation journey, these applications are scalable, so they make sense for your business. Connect with us to see how Office 365 and Dynamics 365 can help your organization!


Hi, it’s Tracey from Encore Business Solutions. I’m an account executive, and I’ve been with Encore for over 20 years. A common theme over the years at Encore and how we approach business and working with our clients, is ensuring that we have collaborative and productivity tools that work the way you work today, but also looking out into the future in a scalable way that makes sense for your business, and doesn’t take a heavy IT load at the end of the day.

With Microsoft Office 365 and Dynamics 365, that burden and investment from the IT department goes away. They can focus their efforts on more valuable projects. Never having to worry about security, who’s using which device, who has access to what information, makes it a lot more manageable for our clients. When we’re gathering information from different sources, there can be conflicts. When we look at this new world, Microsoft Dynamics 365 and Office 365, we’re looking at the same set of data. We’re looking at the same information, so it’s easier to find areas of the business that need emphasis or attention. Rather than having to go through reams and reams of reports, that information can be surfaced up to you on your Android or on your iPhone to let you know that you need to take action immediately. No more time printing out reports, or waiting for an email back from someone regarding a certain transaction. Everyone has access to that same information, so decisions can be made in a more timely basis.

Going to a new system is always a big concern, and of course we want to make sure that we provide the right toolsets, and the right information, support, and ongoing support after they go live. You can be rest assured that using these tools, there’s going to be that short learning curve, because they’ve already been exposed to these solutions in the past. Over the past 25 years, we’ve always known that technology would enhance the lives of our clients. This new generation of applications, including D365 and Office 365, make that even easier to add value to our clients. All we do is focus on ensuring that this digital transformation journey adds value to not only your organization, your employees, but also your customers, which is very rewarding at the end of the day.

We’d love to hear about your business. We’re really good listeners. For more information, visit our website.

Read Case Study of a Manufacturer's Dynamics 365 Implementation with Encore

"We met our three project goals of 100% completion of critical business requirements at Go Live, completed with 90% Best Practices or better, and GO Live done in a timely manner."

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