Many companies overlook the vital step of pre-planning for a CRM implementation. In this eGuide, we walk you through the most important elements of planning. You’ll discover:
- The long term benefits of planning activities (even if you don’t implement a new system)
- Tips on how to identify and build the right implementation team
- How to set yourself up for successful user adoption
- Tips on how to communicate requirements accurately and efficiently
To get started, click here.