• Summary: Dynamics 365 Business Central provides a strong foundation to protect this modern business going forward.
  • Solution: Dynamics 365 Business Central
  • Benefits: Quickly scalable, intuitive solution
  • Location: United States
  • Size: SMB

Dynamics 365 Business Central for a Modern Company

When the time came to implement an ERP solution for their start up business, this former user of Dynamics GP felt confident that another Microsoft Dynamics ERP solution would be right for their growing business.

Before diving right back into Dynamics GP, however, the client researched other ERP solutions in market to be certain they were making the right choice for the new business. They looked at other solutions like SAP, NetSuite, Sage and QuickBooks, but felt that those solutions did not fit the new business’ needs.

NetSuite did not appear to offer the manufacturing management functionality present in Dynamics 365 Business Central or the huge number of independent, creative entrepreneurs constantly developing cost-effective additional add-on software for every imaginable task/functionality. Additionally, the seamless integration with Microsoft’s Word, Excel, and Outlook were enormously important to achieving efficient communication among the company’s support people who are scattered globally. After carefully investigating those solutions and in speaking with Encore, selecting Dynamics 365 Business Central was a simple decision.

Modern Technology for a Modern World

With Encore as a Microsoft Partner, the conversation came back to Dynamics GP and the client’s previous experience with that solution. Encore educated them in the latest developments in the Dynamics line of business solutions, namely, the addition of Dynamics 365 Business Central as a natural move forward to the cloud from Dynamics GP. The client knew that working in the cloud was now an essential aspect of a modern, growing company. The benefits of being able to work remotely from any device, and easily scale up as the business grows were obvious.

A cloud-based solution tends to be the clear choice in our global decentralized business environment. With support staff located all over the world, being cloud-based means selecting and utilizing the best consultants, regardless of their location on the planet.

The Encore team was very focused on completing the project diligently and building an excellent working partnership with the start-up business as well.

The Scalability of Dynamics 365 Business Central

Dynamics 365 Business Central can sometimes cost more initially than other solutions and takes more time to get implemented than a product like QuickBooks, but most businesses feel that the investment in the right solution that can scale up with your business is worth every penny.

As the company grows, an ERP solution in the cloud like Business Central will be able to scale up quickly and easily to adapt to changes in the organization, without any need to transition to a different ERP solution in future.

For a start-up in the modern world, it’s so much more economical to use a solution like Business Central where everything is online. The key thing about selecting Business Central is that it’s so scalable. It’s an investment that will pay off for an entrepreneur because there is no worry whether the functionality is there. Users can go into Business Central knowing that whatever functionality imaginable is available.

Business Central is “a phenomenal product”

Because they’ve used Microsoft products like Word, Excel, and PowerPoint; Business Central has been very intuitive to use. Now they zip through all the transactions whether it’s billing or purchase orders. Business Central has been a phenomenal product, and an example of continuous improvement by Microsoft.

When it came to sustainment and support of Business Central for their business and users, once again the client chose to put their trust in the Encore team and their service offerings and became an Encore Care Unlimited program member. The support from the Encore customer care team has been incredibly valuable for keeping their operation going full steam ahead.

The tech support from Encore has been relentlessly excellent at all stages, according to the client, extending from initial implementation through operations start-up. They point out that Encore has the integrity to tell clients what they need to hear, not what they want to hear.

View All Case Studies