The Alma Mater Society of the University of British Columbia’s mission is to improve the quality of the educational, social, and personal lives of the students of UBC. As a non-for-profit, the UBC AMS also operates student services, businesses, resource groups and clubs. Representing more than 48,000 students, the UBC AMS serves as an advocate for their members’ interests at the University, Provincial Governmental, and Federal Government level.
As a long-time Encore customer, the UBC AMS has relied on Encore for a wide variety of service, support, and solution enhancement projects regarding their Microsoft Dynamics GP, Jet Reports, and Prophix systems. They use Dynamics GP for their financial system, Jet Reports for financial business intelligence, and utlize Prophix to manage their complex budgeting processes, which cover $28.3 million dollars in student support services. Particularly, the UBC AMS satisfied with Encore’s responsiveness. According to Keith Hester: “the service levels with Encore are outstanding”.