Brent Twist

Chief Executive Officer

Brent is responsible for overall corporate strategy and business direction at Encore Business Solutions. His visionary thinking and leadership style encourages creativity and innovation throughout the organization. Encore’s success is driven by Brent’s strong understanding and passion for technology.

One of Brent’s key strengths is in his ability to communicate the value of information technology solutions to business decision makers. This skill allows clients to evaluate options and completely understand the full potential of their IT investment.

Brent has held leadership roles in a wide range of industries including technology, manufacturing, agriculture and distribution, which have varied from small to international organizations. He holds a Bachelor of Science degree in Computer Science from the University of Regina. Brent is an active leader in the Microsoft community and participates in the Microsoft Partner Advisory Council, which is an invitation-only program developed by Microsoft to gather information on forthcoming solutions and go-to-market strategies.

Ken Chartrand

Chief Operating Officer

As COO, Ken is instrumental in day to day operations at Encore Business Solutions. Encore has a company culture of integrity and fair trade and Ken ensures the Encore team performs based on company values and delivers exceptional service to our loyal customers.

Ken is responsible for managing the company’s key strategic relationship and contracts with Microsoft, as well as other valuable business alliances. Ken evaluates merger and acquisition opportunities, excels at risk assessment and is respected as a master at contract negotiation. By leveraging these skills, Encore Business Solutions has been very successful at expanding product and service offerings at a winning pace.

Ken’s diverse career has been an asset to Encore. He brings twenty years of business management experience to Encore; twelve years in technology and advisory roles and eight years in operational experience in various entrepreneurial firms, as well as the RCMP. Ken holds a MBA from the University of Manitoba.

Faron Hiebert

VP, Professional Services

Sandy Bergman


Jana Close

VP, Finance

Aran Cameron

VP, Sales

Natalie Armstrong

VP, Corporate Communications

Ray Damphousse

VP, Professional Services