Ken Chartrand

Chief Executive Officer

As an accomplished entrepreneur, Ken has been at the helm of Encore Business Solutions for 20+ years and has guided the organization through three major acquisitions while preserving delivery of the corporate mission, vision, and values.

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Aran Cameron

Chief Revenue Officer

With a passion for Microsoft Dynamics and a track record of client success stories, Aran brings his extensive technology and application design knowledge to Encore’s sales professionals who he coaches through interesting and unique solution sales.

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Natalie Armstrong

Chief Administration Officer

Through creative marketing and communication strategies, Natalie has successfully positioned the company as a visionary leader in the Microsoft partner ecosystem. She is an advocate for positive corporate culture and drives broad corporate initiatives that optimize the customer experience.

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Faron Hiebert

Chief Delivery Officer

Leveraging his experience with information systems and project management, Faron oversees comprehensive project delivery and technology strategies, aligning innovation with stakeholder objectives and ensuring client satisfaction.

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Jana Close

VP, Finance

In addition to managing the operations and reporting obligations of the finance and administration team, Jana maintains trusted relations with various stakeholders including external lenders, tax advisors and audit partners.

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Guy MacKay

VP, Solution Strategy & Architecture

A “big picture” thinker, Guy is a master at planning and architecting long term, comprehensive business solutions in the most challenging environments, while considering a myriad of important technical and operational factors.

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Sandy Bergman

VP, Human Resources

A 35+ year career anchored on a CPA designation, Sandy fosters a culture of respect, equity and inclusion within the organization and is an evangelist for career advancement, encouraging ongoing training and professional development.

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Jack Ries

VP, Professional Services SMB

With a background in software testing, data analysis and consulting, Jack leads the teams of subject matter experts who provide implementation, technology, and support services to new and existing business application clients.

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Stacey Raben

VP, Professional Services Corporate

An advocate for operational excellence, Stacey is PMP certified and committed to delivering value as she oversees the deployment of increasingly complex, cross-functional solutions based on Microsoft technologies.

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Pierre Manaigre

VP, Information Systems

With years of information systems experience and certified in the latest Microsoft technologies, Pierre has seen evolution and digital transformation first-hand. He guides the team in planning and execution of the technology roadmap.

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