In the Microsoft Partner network, we know that the most impactful partnerships are built on trust, shared opportunity, and a mutual commitment to client success.

The word “partner” originates from the Latin partitionem, meaning “the act of sharing.” At Encore, we believe that sharing ideas, expertise, connections, and opportunities is the essence of a successful partnership.

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Helping Clients, Together

At Encore, we don’t just partner, we co-create success.

Whether you’re a strategic partner or an independent software vendor (ISV), our goal is simple: to work together in a way that’s seamless, trustworthy, and focused on delivering exceptional outcomes for clients.

We believe in shifting the focus from partner perks to shared client outcomes. Our partnerships are rooted in collaboration, not just transactional benefits.

What Is the Encore Partner Program?

Encore recognizes the power of strong alliances, which is why we partner with a diverse range of collaborators to deliver greater value to clients. Our partnership journey begins when both organizations recognize a strong mutual fit.

We acknowledge that every company has its own style, pace, and strengths. That’s why each partnership is unique, though they often share common elements.

Whether you offer Microsoft 365, Dynamics 365, IT services, or an ISV solution, or you are looking for a partner to deliver ERP and CRM systems to your clients, there’s a place for you in our network.

Watch this short video where our Strategic Partner & Alliance Manager, Tina Terrezza, shares how Encore’s values-driven approach to partnerships, built on trust and shared goals, creates meaningful impact for both partners and clients:

Two Paths to Partnership

Not all partnerships look the same, and that’s a good thing. The Encore partner program offers two complementary paths:

Strategic Partnerships
ISV Partnerships
Focused on mutual collaboration and revenue generation
Focused on integrating your product into Microsoft solutions
Ideal for firms bringing or co-delivering client opportunities
Ideal for product vendors
Includes tiered revenue-sharing and co-selling
Product positioned when best fit to client needs

Some ISVs also become strategic partners, especially when they bring opportunities to Encore or co-sell alongside us. These hybrid relationships are built on mutual trust and shared goals.

Let’s Partner

The Essence of a Strategic Partner

A strategic partner isn’t just someone who fills a gap; they’re a trusted advisor who brings shared opportunities that create mutual value. These relationships are built on transparency, trust, and a shared commitment to delivering exceptional outcomes for clients.

At Encore, we believe the most effective partnerships are those where both sides bring their strengths to the table. We work together to align on strategy, co-deliver solutions, and ensure the client experience is seamless from start to finish.

If there’s a Microsoft-related solution your client needs that falls outside your area of expertise, you can bring them to Encore with confidence. You can remain involved, and your client receives the same level of care and professionalism they expect from you, backed by our deep experience in Microsoft technologies.

A quote about building strategic partnerships and collaboration by Tina Terrezza, Strategic Partner & Alliance Manager at Encore Business Solutions, is displayed in white text on a black background.

Whether it’s navigating Microsoft solutions, integrating new technologies, or solving complex business challenges, we collaborate to deliver results that matter. Our shared success is measured by one thing: a happy, successful client.

Who We Partner With

We collaborate with a wide range of organizations, including:

  • IT consulting firms
  • Microsoft 365 partners
  • Advisory and selection firms
  • Tax and audit firms
  • Smaller firms with big client needs
  • Dynamics 365 partners

If your client needs a Microsoft solution that you don’t offer, let’s talk and see how we can deliver it together.

“Encore is an outstanding partner for Sylogist. The team is smart, hard-working and committed to the success of their customers. Their communication and teamwork stand out and is the mark of a customer-centric organization. It’s a pleasure to be partnered with Encore!”

Mark Sutton, Director, Strategic Partnerships, Sylogist Ltd.

Key Attributes of a Successful ISV Partner

ISV partnerships extend the capabilities of the Microsoft platform and help us solve specific, recurring challenges with precision for our clients.

There’s no one-size-fits-all model for ISV collaboration. Some partnerships are referral-based, while others are deeply embedded in our sales and implementation processes.

The level of engagement depends on the solution, the client’s needs, and the ISV’s capabilities. Our goal is to offer best-in-class solutions from trusted ISVs across industry, functionality, and business need so that we can recommend the best-fit solution for every client scenario.

What Sets Great ISV Partners Apart

  • Clear Value Proposition: Solve specific, recurring client challenges with native integrations into Microsoft platforms.
  • Client-First Mindset: Prioritize service and responsiveness to both partner and client needs.
  • Ease of Collaboration: Communicate openly, check in regularly, and support shared clients.
  • Scalability and Reliability: Solution is stable, out of beta, and ready for deployment in North American markets. (Global ISVs are welcome if they can support North American clients.)

If your solution complements Microsoft and solves real client problems, let’s connect and explore how we can partner.

“As a Channel Manager at TrueCommerce, I genuinely value our partnership with the Encore team. It’s always evident that they lead with their customers’ best interests at heart—acting as true advocates every step of the way. From carefully selecting solutions that align with each client’s unique needs to collaborating seamlessly with our team to ensure every detail is thoughtfully addressed, Encore exemplifies what it means to be a trusted, strategic partner. Their dedication to delivering meaningful outcomes makes working together both rewarding and impactful.”

Gina McGlamry, Channel Manager, TrueCommerce.

Encore’s Value to Partners

We’re not just a vendor – we’re a partner.

We bring a large, established client base, deep product knowledge, and a collaborative approach to all partnerships.

We’re easy to work with – and we’ve been doing this for 35+ years.

A testimonial reads: “Partnering with Encore is built on our shared values and the mutual success we’ve already seen with our clients.” —staedean, STAEDEAN’s North America Channel Director.

  • Deep expertise across the Microsoft stack from Dynamics 365 ERP and CRM, the Power Platform, Microsoft 365, and Microsoft Azure
  • Clients and team members across Canada and the U.S.
  • Guide clients through the transition from on-premise to cloud solutions
  • Broad industry experience and cross-functional knowledge
  • Trusted by partners for over three decades
  • From initial discovery through to architecture, implementation, training, and ongoing support, we can help clients at any stage or across the entire journey

Partnering With Us Has Its Benefits

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Accelerate growth with minimal investment
A pink icon showing two arrows, one pointing left and the other pointing right, with speed lines suggesting movement or exchange in opposite directions.
Shorten sales cycles
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Deliver better solutions to customers
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Create reciprocal, long-term relationships
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Expand into new geographies and industries
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Build positive brand awareness with prospects, customers, partners, Microsoft, and employees
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Foster innovation through collaboration

Our Partnership with Microsoft

Encore’s longest partnership is with Microsoft, and it’s the foundation of the value we deliver. Our commitment to the Microsoft ecosystem is not only a business strategy but also how we help our clients impact their overall business success.

Only a small percentage of Microsoft partners are Managed Partners, and Encore is proud to be one of them. This means we qualify for special programs and allows us to work closely with dedicated Microsoft resources, enabling us to deliver tailored solutions to both new and existing clients.

Microsoft Solutions Partner badge for Business Applications, featuring the Microsoft logo. Below, it states: Specialist - Small and Midsize Business Management on a gray background—showcasing our commitment to partnering with Encore.

Throughout our history, we’ve consistently held Microsoft’s highest partner recognition status, including the original Gold Certified Partner status, having achieved multiple competencies throughout the existence of that program. Within Microsoft’s new Cloud Partner Program, Encore was among the first to achieve a Solutions Designation for proficiency in Business Applications and a specialization in Small and Midsize Business Management. We’re proud of the recognition we’ve received in various industry awards and achievements over the years.

Our enduring relationship with Microsoft is a testament to shared goals and a commitment to advancing innovative business strategies. Encore remains committed to the operational vision and business process leadership that Microsoft solutions provide.

Ready to Partner?

Whether you’re a strategic partner, an ISV, or somewhere in between, we’d love to hear from you.

Not sure where you fit? That’s okay – our partnership model is flexible, and we can explore the possibilities together.

Tell us about your organization and goals, and we’ll take it from there. Complete our form, and then our partnership team will be in touch.

Let’s Partner

Our Partners

Here are some of the many partners we collaborate with to better serve our customers and participate more deeply in the broader Microsoft Partner community.