Dynamics 365/CRM: Understanding the Tools of Automation and When to Use Them

Probably one of the favorite capabilities of Dynamics 365 for Sales / Dynamics CRM is its ability to automate repeated actions in different business processes. From performing data entry to sending alerts and creating tasks for users, automation can keep you out of the time consuming nitty-gritty and focused on the productive aspects of your job. In this webinar, we’ll take a look at creative ways that the tools inherent in Dynamics 365 for Sales / Dynamics CRM allow workers to spend less time in the minutia, while still providing all the necessary data that reporting needs so management can make informed decisions.