Why People are Choosing Dynamics 365 Customer Engagement (CRM)

Why People are Choosing Dynamics 365 Customer Engagement (CRM)

Date September 25, 2019
Time 9:00 am — 10:00 am PST
Location GoToWebinar

In this webinar we will be discussing what we’ve found to be the 5 primary reasons organizations are choosing Dynamics 365 CE (CRM) as their platform. We will walk through a day in the life scenario in the Dynamics 365 system. See how information will flow through your business systems to reach the right people, in the right format to be actioned on.

Be sure to register for the other webinars in this series:

October 24 – Dynamics 365 CE (CRM) and its Place in Your Whole Organization

November 20 – Crawl, Walk, Run – Where to Start in Dynamics 365 CE (CRM)

Topics discussed:

  • Need for visibility – Removing the siloed information from too many different applications.
  • Better metrics – Become proactive versus reactive with AI and machine learning.
  • Accessing information anywhere with mobility and integration between applications.
  • Integrity of information – Safeguard your information from duplication errors.
  • Day in the life scenario – Following the flow of information from a lead to opportunity, proposal and approval process.
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