Implementation Services

With more than 2,300 implementations completed, our Microsoft Dynamics ERP, Dynamics CRM, and Business Intelligence teams bring an unmatched depth of expertise to any new software project. By applying both project and change management techniques learned from decades of experience, our customers benefit from a seamless transition as projects evolve from concept to successful delivery.

Dynamics 365 Business Central Implementation

Encore’s Dynamics 365 Business Central implementations start with needs assessment and technology strategy, to ensure the system elevates your processes, connects with your other tools, and supports your growth plans.

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Dynamics 365 Finance & Operations Implementation

A successful Microsoft Dynamics 365 Finance & Operations implementation requires tailoring the system to fit your people, processes, and broader tech stack. That's why our experts start each implementation with an assessment that focuses on solution architecture.

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Dynamics 365 CRM Implementation

Implementing a CRM system requires more than just software; it needs a partner who understands your business and processes, and provides change management. At Encore, we start with solution architecture to tailor Dynamics 365 CRM to your needs, align with your strategic goals, and accelerate growth.

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Our Project Management Methodology

We've adopted the best parts of Microsoft’s proven Sure Step methodology and integrated our own commitment to agile project management philosophies.

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Systems Integration

Information systems integration is one of the most complicated – and risky – parts of an ERP or CRM implementation. If not planned out properly, system integrations often lead to cost overruns and project failure.

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On-Premise to Cloud

Microsoft’s Dynamics 365 cloud ERP applications offer increased security and productivity, more predictable costs, and other benefits. Many businesses using on-premise Dynamics applications are choosing to make the switch to the cloud.

To create a plan going forward, it’s important to consider the full technology roadmap for your business needs, goals, and strategy.

From On-Premise to Cloud ERP

Learn about Microsoft’s cloud solutions and about the path forward for your specific Dynamics solution.

Whether you want to start moving to a cloud ERP today, prepare to move to the cloud in the future, or stay on your on-premise solution and get the most out of it, Encore is here to support you.

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GP to D365 Business Central

Dynamics GP customers can choose to transition to Dynamics 365 Business Central, gaining the advantages of a cloud ERP with modern functionality in a familiar Microsoft interface.

Learn about the two approaches to this transition, as well as the timeline and basic steps.

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NAV to D365 Business Central

Dynamics NAV customers preparing for a migration to Dynamics 365 Business Central have choices between an upgrade or a reimplementation.

Explore these two options, and learn how to determine the right time for your business to move to Business Central.

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AX to D365 F&O

Dynamics AX customers are moving to Dynamics 365 Finance & Operations, gaining the advantages of a secure cloud ERP with advanced tools alongside familiar Microsoft functionality.

Learn about the steps, timeline, options, and benefits of an upgrade or migration to D365 F&O.

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Client Services

We provide best practices to our clients through modern business management technology, exceptional training, and on-going support. We work closely with our customers to solve their challenges as a partner and advisor. Our knowledge spans all areas of business operations, numerous industries, and Microsoft technologies.

Encore Care Support

Encore Care is Encore’s dedicated support program to assist our clients with their applications, services, and technologies.

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Microsoft Dynamics Training

Encore’s wide range of training services provide your team with the knowledge and skills required to ensure that you are getting the most out of your investment in technology. We can deliver training of any kind in any format.

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