Dynamics GP customers like you have options as you navigate your technology growth.

If you decide to stay on GP, Encore’s GP team will support you and help you take any needed upgrades to newer versions of GP. If you’re looking at transitioning to Dynamics 365 Business Central, we can start the planning process, and our Business Central team will support you.

The one thing every GP customer needs to do is evaluate which option is best suited for their business. That’s why we’ve created informational resources like the ones on this page, to help you design the future of your business.

At Encore, our mission is “Furthering your success through the alignment of strategy, people, processes and technology.” We are here to support the success of customers like you as you choose how to grow today, in three years, five years, and beyond.

The Status of Dynamics GP

Different Dynamics GP customers will make different choices about upgrading GP and moving to Dynamics 365, and that is appropriate. Each customer’s technical and business situation is unique, and there’s no one best approach for them all.

GP remains a much-used and well-loved ERP system. Encore has hundreds of customers on GP, and we are committed to assisting and advising them all.

Microsoft remains committed to supporting the current version of GP, which is governed by the Modern Lifecycle Policy.

However, some of the older versions of GP governed by the Fixed Lifecycle Policy have now reached the end of extended support.

GP is fundamentally an on-premise solution. It can technically be hosted in the cloud, but that doesn’t provide all the same cost savings and productivity benefits of a true cloud solution like Dynamics 365 Business Central.

GP can work with Microsoft’s other business technologies, like Microsoft 365/Office 365 and Power BI. However, Business Central offers deeper and more seamless integrations with Microsoft 365/Office 365, Power BI, and the rest of the Microsoft business stack, partly because of their cloud architecture.

Microsoft is focusing its future development efforts on cloud-based applications like Business Central, and seamless integrations between them.

Encore will help you evaluate the pros and cons of the different options as they apply to your business needs.

Fixed vs Modern Lifecycle

Fixed Lifecycle: Under the Fixed Lifecycle Policy, which applies to Dynamics GP 2018 R2 and earlier versions, Microsoft offers 10 years of support and service – 5 years of mainstream support and 5 years of extended support.

Modern Lifecycle: Under the Modern Lifecycle Policy, the product will be supported as long as you stay current, and Microsoft will give at least 12 months’ warning before ending product support.

With the October 2019 release, GP follows the Modern Lifecycle Policy. Customers stay current by taking at least one of the three yearly planned GP releases which are typically released in June, October, and December each year.

To learn more about support for particular versions of GP, read our Top Questions about GP Versions article.

Is My Dynamics GP Version Still Supported by Microsoft?

Your support situation is one important factor in your planning.

As of early 2023, Dynamics GP 2013 R2 and earlier versions have exited extended support, while GP versions 2015 through to GP 2018 R2 remain covered under extended support.

Support Policy
Mainstream Support End Date
Extended Support End Date
Dynamics GP 2010 and GP 2010 R2
October 9, 2012
October 10, 2017
Dynamics GP 2013 and GP 2013 R2
April 4, 2018
April 11, 2023
Dynamics GP 2015 and GP 2015 R2
April 14, 2020
April 8, 2025
Dynamics GP 2016 and GP 2016 R2
July 13, 2021
July 14, 2026
Dynamics GP 2018 and GP 2018 R2
January 10, 2023
January 11, 2028
Dynamics GP

GP versions released after October 2019 are governed by the Modern Lifecycle policy. This refers to GP versions such as 18.2, 18.3, 18.4, and 18.5. The following image from Microsoft shows which GP Versions are governed by the Fixed and Modern Lifecycle.

GP support timeline.

Risks of Not Upgrading Dynamics GP

If you choose to stay on Dynamics GP, Encore is here to support you. We recommend that you stay current with GP to ensure you receive application updates through Microsoft’s Modern Lifecycle Policy.

If you stay on GP, it’s important to keep it up to date, because of:

  1. The security risks of not keeping up with modern office technologies, like multi-factor authentication and Microsoft security updates.
  2. Potential problems for outdated GP versions when working together with other technologies like Office and Windows.
  3. Regulatory compliance challenges, as with annual payroll tax updates.

For more information, see the top 9 reasons to stay current on GP.

Stay on Dynamics GP or Move to Dynamics 365 Business Central: How to Decide Which Is Best for You

The main factors you should consider in your decision are:

  • Your Dynamics GP version’s Microsoft support situation. If your GP versions’ end of support has arrived or is coming soon, that suggests a faster timeline for upgrading GP or moving to Dynamics 365 Business Central in the near future.
  • Your server costs needed to continue running GP.
  • The benefits of a cloud ERP like Business Central for security.
  • The effort required, which will be different for each company. Encore can help you evaluate the effort either approach would take for you.
  • Comparing the functionality you currently have in GP to the functionality available in Business Central, and how those differences relate to your business processes and future needs. Watch our video for functionality similarities and differences between GP and Business Central.
  • The benefits of a cloud ERP like Business Central for the productivity of your remote and mobile workers. For a detailed comparison of the two ERP systems, read Dynamics GP vs Dynamics 365 Business Central.

Encore can help you evaluate the options, and we will support you regardless of which approach you select. Choose the approach you want to learn more about:

Data Security in the Microsoft Azure Cloud

Dynamics 365 Business Central is a SaaS solution hosted in Microsoft’s Azure Cloud. For almost all companies, your data is safer in the Microsoft Azure Cloud than in your own server room.

Security threats to business data are an unfortunate fact of life today. In a 2023 Encore webinar, a Microsoft business applications expert discussed security and shared that there has been a 74% increase in cyberattacks, now coming to a total of $6 trillion in annual costs due to cybercrime. There are 579 password attacks per second, and 1 successful ransomware attack every 195 seconds.

The good news they shared is that you can protect your business data with the Microsoft Azure Cloud.

Microsoft is probably the biggest security vendor you haven’t heard about. Microsoft spends $4 billion annually on security, and its revenue from the security side of its business alone is over $20 billion a year, with over 785,000 clients.

If you move to Business Central, your ERP sits on the Microsoft Azure Cloud and is protected by that ongoing Microsoft investment.

Difference in Total Cost of Ownership Between Dynamics GP and Dynamics 365 Business Central

If you are considering a move to Dynamics 365 Business Central, we have a Total Cost of Ownership (TCO) Excel spreadsheet that can help. One of the difficult things to think through is that you are essentially reallocating resources from your Dynamics GP servers and other infrastructure to a cloud ERP where the server costs are entirely handled by Microsoft.

Our TCO spreadsheet lets you input details from your business to compare the costs of GP licensing, upgrades, and server maintenance to the costs of Business Central licensing and support. We find that there are usually significant overall savings within 3 to 5 years.

Below is one example of the on-premise to cloud total cost of ownership from a recent presentation.

Total Cost of Ownership example.

In the following video clip from that presentation, Encore’s Tracey Santos explains the reallocation of resources for GP customers thinking about moving to Business Central and the difference in Total Cost of Ownership between GP and Business Central.

Contact us to help work through the TCO spreadsheet for your own business. We’d be happy to help you. For further details on user licensing pricing, read our Dynamics 365 Business Central Licensing and Pricing Answers article.

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GP vs D365 Business Central - Functionality