At Encore, we tailor Dynamics 365 implementations to fit the specific business processes and technology ecosystems of our clients. Architecture is just one of the ways we do that. To learn more, feel free to contact us with the form below.
Solution architecture is a strategic planning process Encore uses for advanced Dynamics 365 implementations.
Encore’s skilled solution architects develop the big-picture plan for your implementation. This provides a more predictable implementation timeline, and a unified solution better tailored to your true needs and strategy.
Here’s how one of our architects describes his work:
Benefits of Solution Architecture for Customers
Encore prioritizes solution architecture, because it ensures that:
- Your technology strategy fits with Microsoft’s broader roadmap, so your solution can grow with you in years to come.
- The overall solution supports your day-to-day processes and your strategic goals for growth.
- Those technologies can share the data your people need, creating a unified solution.
- The correct technologies are used for each of your needs and processes.
Sometimes, other ERP and CRM providers and partners try to create advanced solutions for clients without careful architectural planning.
At first, an insufficiently planned project may feel good to the client — it seems to be “moving quickly.” But sooner or later, the project will run into major problems and delays that could and should have been foreseen.
Multiple companies facing this situation have engaged Encore’s help to rescue implementation projects that stalled or failed to meet their business needs.
While we are happy to help, it’s always better for you to start with proper planning and an experienced partner who will implement Dynamics 365 right the first time.
Which Implementations Need Solution Architecture?
The more technical and functional choices there are to make in an implementation, and the more interconnected those decisions are, the more important it is to have a rigorous architecture process. The more complex your requirements, the more we need to pre-plan how the elements of your solution will work together.
Here’s a breakdown by Dynamics 365 product as to which projects are advanced enough that they need Encore’s solution architects:
Product
Architecture
Dynamics 365 Finance & Operations
Needed.
Dynamics 365 CRM (Sales, Customer Service, Field Service, Customer Insights, or Project Operations)
Needed.
Dynamics 365 Business Central
Sometimes needed (see below).
Power Platform (Power BI, Power Apps, Power Automate)
Usually needed.
Multiple Dynamics 365 Products
Needed.
For Dynamics 365 Business Central projects, architecture is only required if:
- The project includes other Dynamics 365 products.
- The project involves connecting data to Power Platform or Copilot Studio.
- There are other significant integrations or complexities.
Encore's Solution Architecture Process
Our solution architects work together with your experts. They’ll uncover your true needs, and then proactively determine important technical details about integrations, etc., before critical decisions are made in the implementation.
This involves:
- Uncovering the root causes of your current pain points.
- Aligning with you on how our implementation can support your strategic goals.
- Mapping your processes and goals to technical solutions.
- Preparing key integrations.
- Anticipating risks in the implementation.
- Planning for contingencies.