ERP

Microsoft Dynamics ERP solutions focus on your core accounting, manufacturing, and distribution needs, but extend to much more. Overall, their value to your business is to increase your automation, efficiency, control, and scalability.

Recommendation Tool for ERP

Which Microsoft Dynamics ERP product might be right for your organization? Use this tool to find out!

Dynamics 365 Business Central

Dynamics 365 Business Central is an ERP solution used by many growing small and medium-sized businesses.

Dynamics 365 Finance & Operations

Dynamics 365 Finance & Operations is often the right choice for large, complex, or diversified companies that want to manage their finances, inventory, and more in the cloud.

NAV

Dynamics NAV is an older ERP solution. We offer support and training to existing customers on Dynamics NAV. We also do upgrades to the successor to NAV: Dynamics 365 Business Central.

AX

Dynamics AX is an older ERP solution. We offer support and training to existing customers on AX. We also do upgrades to the successor to AX: Dynamics 365 Finance & Operations.

GP

Dynamics GP is a powerful ERP solution. We support many clients on GP, including with support, training, and needs assessments to determine their best path forward.

CRM

Microsoft Dynamics 365 CRM solutions give you a complete view of your relationships — both at the organization level (those are called “accounts”) and at the individual, human level (those are called “contacts.”)

There are now several different Dynamics 365 CRM apps, which fulfil your employee’s different needs.

To get a general overview of our CRM solutions, click "Dynamics 365 CRM Solutions." To learn more about one of the specific apps, click one of the other options below.

Dynamics 365 CRM Solutions

Dynamics 365 CRM solutions help you manage your stakeholder relationships with sales, marketing, customer service, and custom functionality. This page gives you an overview of the available solutions for your CRM needs.

Dynamics 365 Sales

Dynamics 365 Sales is the most prevalent of the Dynamics 365 CRM apps. It can be used to manage your customer relationships and sales activities—or we can customize the system to manage any kind of stakeholder relationship.

D365 Customer Service

Dynamics 365 Customer Service equips you with the tools you need to provide your customers with responsive support services.

Dynamics 365 Project Operations

Dynamics 365 Project Operations helps you manage your project-based business with automated resource scheduling and forecasting capabilities.

Dynamics 365 Field Service

Dynamics 365 Field Service helps your team efficiently conduct services offsite (for instance, at a customer’s location, or on your equipment in the field).

Microsoft Dynamics 365 Marketing

Microsoft Dynamics 365 Marketing helps businesses create tailored prospect and customer journeys with targeted messages and activities that dynamically roll out at various points.

Office 365 & More

With Office 365 and the Azure cloud, we build unique productivity solutions for every client; taking into account your business model, processes, and goals for the future.

Unlock Productivity With Office 365

Microsoft Office is the right solution for organizations that want their general productivity software maintained, updated, and billed as a monthly service.

Run It In The Microsoft Cloud

Microsoft Azure is the right solution for organizations that want to outsource their computing, hosting, and networking infrastructure.

Stay In Control With Microsoft Enterprise Mobility + Security

Microsoft Enterprise Mobility + Security (EMS) is for organizations that want to retain control over their company data while offering flexible working arrangements.

Power Platform

Power Platform is a powerful set of applications that enables you to analyze data, build solutions, automate processes, and create virtual agents.

Power BI

Microsoft Power BI is the right choice if you want a simplified BI experience with dashboards, daily KPIs, and mobile access.

Power Apps

Create a usable version of your app to solve business challenges with low/no-code, affordable price, and relatively quick turn around.

Power Automate

Take repetitive business processes and transform them from manual tasks to efficient workflows.

Power Virtual Agents

Build intelligent chatbots with Power Virtual Agents due to its low-code/no-code approach.

Power Pages

Engage your audiences with low code site experiences. Create websites using feature-rich templates for beginners or pro tools for developers.

Client Services

Encore’s Client Support Services is committed to providing the help you need for the applications, services and technologies used in your business operations.

Encore Care

At Encore, we are dedicated to protecting and maximizing your investment, support your growth, strategy and evolution. 

Encore Umbrella

Protect Your Business From the Storm The Encore Umbrella protects your servers, users and assets from potential cybersecurity threats as...

Integrated Solutions

Our industry knowledge and wide solution portfolio have allowed us to develop integrated solutions that deliver rapid value.

CRM, Purpose-Built For Financial Services Firms

Differentiate your Financial Services organization from the big banks with phenomenal customer service.

Microsoft Dynamics Add-ons

Please be aware, as announced on Monday, July 19, 2021, Blue Moon Industries has acquired Encore’s Microsoft Dynamics GP add-on products. Follow the links below to learn more about those products and to connect directly with Blue Moon Industries.

Advanced SmartList
Advanced SmartList is the right solution for those who need to manipulate their GP SmartList data for quick analysis.
Bank Reconciliation Tools
Bank Reconciliation Tools is the right solution for those who need to reconcile all transactions posted to the GL account associated with a checkbook.
ePayStub
ePayStub is the right solution for those who want to email their Canadian employees pay documents: paystubs, T4s, T4As, or R1s.
Paycode Mass Update
Paycode Mass Update is the right solution for those that don't want to have to edit paycodes and vacation pay percentages for each employee individually.
Project Tracking
Project Tracking with Advanced Analytics is the right solution for those that want to go beyond the project accounting functionality in Dynamics GP.
Subscription Billing
Subscription Billing is the right solution for those who want to generate accurate, timely invoices on a recurring basis at scale.
Tax Distribution
Tax Distribution is the right solution for those who want to automate the entry and realization of their tax refunds.