Dynamics 365 ERP for Local Governments

A Modern ERP Solution, Tailored for Local Governments

Municipalities today face increasing pressure to deliver efficient, transparent, and citizen-focused services while managing complex regulatory requirements, tight budgets, and growing expectations from their communities.

SylogistGov, built on Microsoft Dynamics 365 Business Central and implemented by Encore Business Solutions, provides a modern ERP platform purpose-built for local governments. It combines municipal-specific functionality with the security, innovation, and reliability of Microsoft’s cloud platform.

Legacy Municipal ERP Solutions Are Reaching a Turning Point

Many Municipalities are evaluating the future of their ERP systems as legacy municipal solutions approach retirement and support timelines become a growing concern. For organizations currently running older systems, maintaining the status quo can introduce operational, security, compliance, and support risks.

Built on Microsoft Dynamics 365 Business Central, SylogistGov offers a modern SaaS-based alternative designed specifically for local governments. Municipalities benefit from Microsoft’s continued investment in Business Central, regular updates, cloud security, and a platform designed to evolve alongside community needs.

Encore helps municipalities navigate this transition with extensive Business Central expertise, ERP modernization experience, and long-term support capabilities.

Benefits of Sylogist and Encore for Local Governments

Together, Encore and Sylogist help local governments modernize operations, improve transparency, strengthen financial oversight, and deliver better services to citizens. SylogistGov combines municipal-specific functionality with the flexibility and innovation of Microsoft Dynamics 365 Business Central, while Encore provides implementation, training, support, and strategic guidance.

SylogistGov ERP Software

Built specifically for municipalities, SylogistGov integrates municipal requirements within a single cloud platform built on D365 Business Central.

Key Benefits:

Modern Cloud-Based Platform: Move beyond aging on-premise systems to a secure SaaS solution built on Dynamics 365 Business Central. Gain access to ongoing Microsoft innovation, automatic updates, and cloud-based accessibility.
Real-Time Visibility: Access Dashboards, KPIs, and reporting that provide better visibility into municipal finances, operations, and service delivery.
Built for Municipal Government: Support taxation, utilities, licensing, citizen engagement, property management, and operational workflows using software designed specifically for local governments.
Scaled to Your Needs: Built for communities with populations under 200,000, Sylogist is particularly well-suited for small and mid-sized municipalities that require robust municipal functionality without the complexity of large-enterprise ERP platforms.

Encore, Your Dynamics 365 Partner

While SylogistGov provides the municipal functionality, your Business Central implementation partner plays a critical role in the project’s success.

Why work with Encore:

Certified SylogistGov Implementation Partner: Encore works directly with Sylogist to deliver local government ERP implementations and ongoing support.
Deep Business Central Expertise: Our team understands the planning, change management, training, and support required to ensure successful D365 BC adoption. Encore has over 35 years of experience helping organizations implement and optimize Microsoft business applications.
Proven ERP Modernization Experience: Encore has extensive experience helping organizations transition from legacy ERP systems to modern cloud platforms.
Long-Term Support Beyond Go-Live: From implementation and integrations to training and ongoing support through Encore Care, we help municipalities maximize long-term value from their technology investments.

A successful ERP project requires more than the right software. It requires an experienced partner who can guide your municipality through planning, implementation, change management, and long-term support.

Build Your Municipal ERP Plan

Encore is an outstanding partner for Sylogist. The team is smart, hard-working and committed to the success of their customers. Their communication and teamwork stand out and is the mark of a customer-centric organization. It’s a pleasure to be partnered with Encore!

Mark Sutton, Director, Strategic Partnerships, Sylogist Ltd.

Let’s talk about your municipality’s ERP future.

Whether you’re evaluating SylogistGov, planning for the retirement of a legacy municipal ERP, or looking to improve financial visibility and service delivery, our team is here to help.

Talk With Municipal ERP Specialists

Features of SylogistGov and Dynamics 365 Business Central

Keep your local government agile, innovative, and efficient with a seamlessly connected set of tools. SylogistGov and Dynamics 365 Business Central provide a single, unified solution for your team, eliminating the complexity of managing multiple legacy systems. Features include:

Core Financial Management:

General Ledger
Accounts Receivable
Accounts Payable
Cash Receipts
Bank Reconciliation
Purchasing
Fixed Assets
Grant & Award Management
Budgeting

Revenue Management

Taxation
Utilities
Licensing
Payment Processing

Citizen Engagement Portal

Property & Account Management
Online Payments
Licensing Requests

Payroll & HR

Payroll Processing
Core HR
Scheduling

GIS & Data Integration

Property-centric solution design
Geographic visualization
Data Connect module for all third- party data imports and exports

Analytics & Reporting

Organizational-specific dashboards and KPIs
Multidimensional worksheets with drill to detail capabilities
Report library and ad hoc reporting
Power BI

Asset Management

Fixed Assets
Work Inspections

Resources for Local Governments

About Encore & D365 Business Central

About Sylogist

Talk With Municipal ERP Experts

Whether you’re evaluating options for a new municipal ERP, planning for the retirement of a legacy solution, or looking to improve visibility and service delivery, our team is here to help.