Encore Care Support

Our benchmark report will provide you an update on your current support usage, which includes specific topics reported, by who and when, allowing you to better understand how your users are doing and where they might benefit from training.

5% Discount on all new Dynamics Software Purchases.

Unlimited Break-fix support offers assistance where users have encountered a malfunction in the modules and functionality already deployed within your business application and environment.

This feature focuses on specific questions on modules and functionality already deployed and for the purposes of providing users with guidance and coaching.

One (1) Free Cloud Migration Consult.

High-level health check on all technologies supporting your operating solutions.

New User Training is Encore’s orientation review focusing on general navigation for new users. This training is the first step in on-boarding new users who will be using Dynamics.

This scheduled service is available when a new workstation is invested in that requires application installation including user configuration and set-up.

Sign Up for Encore Care Unlimited for a 2-year term and receive an (1) upgrade (simulation and production) to the current version.

Payroll Updates cover mid-year and year-end annual updates.