Overview
Why Choose Dynamics 365 CRM?
Microsoft Dynamics 365 CRM is a highly configurable solution for empowering your sales, service, and other teams to grow and improve your connections with customers.
Working with a Dynamics 365 CRM Partner like Encore means our dedicated team can configure the solution to your needs, connect with your other technologies, and unlock efficiency in your team's processes.
Why Businesses Choose Encore as Their Dynamics 365 CRM Partner
Our CRM clients choose us because they want a trusted Microsoft Dynamics Partner to unlock their growth potential. We provide scalable solutions that mirror the uniqueness of your business.
Encore’s Microsoft-certified CRM solutions specialists have extensive knowledge of Dynamics CRM applications and the complete Microsoft ecosystem.
With needs assessment, consultation, training, support, and change management, we help you align your people, processes, and technologies into a unified solution. Simply put, we help you run your business better.
Encore has earned Microsoft’s Business Applications Solution Designation and an Advanced Specialization for Small and Midsize Business Management. This distinctive endorsement from Microsoft recognizes our ability to deliver specialized services to clients.
- Tailored Solutions: Your business’s needs, strategy, and processes are unique, and you need a partner to configure Dynamics 365 CRM to align with your workflows and goals.
- Dedicated Support: Clients receive in-house support and training from experts familiar with your specific system. Through our Encore Care program, our dedicated support specialists address client concerns promptly, earning a client satisfaction rate of 96%.
- Across Canada and the USA: Our clients and team members are located across North America, from British Columbia to Texas to Ohio. We are here for you, wherever you are.
Learn more about our process and what sets Encore apart →
Features
Microsoft Dynamics 365 CRM Features
Dynamics 365 CRM apps are the right choice for companies with complex processes and operations who want to elevate their customer relationships and unify their siloed data.
Manage your sales, marketing, and service operations all in one connected platform. And leverage Dynamics 365's flexibility to drive continued adaptation and growth.
What Is Dynamics 365 CRM?
Dynamics 365 CRM consists of 5 different applications to meet different relationship management needs. At Encore, we’ll build your complete CRM solution based on whichever of these 5 applications fits your situation.
Empower Leaders with Comprehensive Insights
- Dynamics 365 CRM offers diverse reporting options and a unified data source, providing leaders with the critical information needed to strategize and respond to changes.
- Connect all your customer data in one place, so sales, service, finance, and more can better collaborate.
- Configure the interface for each type of user to keep their focus on the data they need and avoid having to switch between applications.
- Amplify your analytics capabilities with Power BI, leveraging data from your CRM and other sources to build custom, real-time dashboards that deliver essential insights.
Work With Trusted Microsoft Applications
Access, collaborate on, and edit your Dynamics 365 CRM data with familiar Microsoft applications such as Teams, Outlook, and Excel.
Further automate and integrate your system with our support – leaning on our extensive knowledge of the Microsoft stack and 3rd-party software.
Prepare for Your Business’s Future Expansion
As your business evolves, you’ll require technology that adapts alongside you. Dynamics 365 CRM offers the flexibility and configurability you need, while Encore’s broad expertise ensures you choose and implement the right tools and solutions.
Accelerate your sales and services team with Microsoft’s AI Copilot. It helps you streamline processes, manage tasks more effectively, strengthen customer relationships, and close deals.
Case Study
Resources
Pricing
Dynamics 365 CRM Pricing
Below is pricing for 3 of the most common licenses for Dynamics 365 CRM apps. See our full overview of Dynamics 365 CRM licensing.
All pricing is subject to change without notice. Please contact Encore for the most current product pricing.
- Dynamics 365 Sales Professional
- $65/user/month USD
- ($88.20 CAD)
+ Implementation Services - Contact Us
- Dynamics 365 Customer Service Professional
- $50/user/month USD
- ($67.80 CAD)
+ Implementation Services - Contact Us
- Dynamics 365 Field Service
- $105/user/month
- ($142.50 CAD)
+ Implementation Services - Contact Us
Contact Us
Contact Us
Do you have questions about Dynamics 365 CRM, or working with Encore as your Dynamics 365 CRM Partner? We'd love to talk with you.
Just fill out the form below with your info, and we'll reach out to connect you with the right expert on our team.