To log a support ticket, enter our support portal:Enter Encore Care Support Portal
Please note: OnDemand clients receive 1 super-user login and Unlimited clients receive 1 super-user login and 4 general user logins. See details.
Please be aware, as announced on Monday, July 19, 2021, Blue Moon Industries has completed its acquisition of Encore’s Microsoft Dynamics GP add-on products.
Dynamics GP add-on product support for Bank Rec Tools, Project Tracking, Subscription Billing, Advanced SmartList, ePayStub, Paycode Mass Update, and Tax Distribution is available through your Dynamics GP partner or at ProductSupport@BlueMoonISV.com or 401-276-9000. Registration key requests may be made by contacting ChannelManagement@BlueMoonISV.com or 401-276-9000.
If Encore is your Dynamics GP partner, you still get support for the GP add-ons through us.